Customer Self-Service

Using Self-Service Tactics to Reduce Customer Contacts


Access this webinar recording to learn how to leverage self-service tools to reduce customer contacts without negatively impacting customer experience. Among the key takeaways you’ll learn from this data rich webinar are:

  • How to earn trust by providing unbiased reviews and product comparisons

  • The best ways to display important information surrounding areas such as shipping, returns and order tracking

  • How to best optimize your Help and FAQ pages