Using Self-Service Tactics to Reduce Customer Contacts
Access this webinar recording to learn how to leverage self-service tools to reduce customer contacts without negatively impacting customer experience.
Among the key takeaways you’ll learn from this data rich webinar are:
- How to earn trust by providing unbiased reviews and product comparisons
- The best ways to display important information surrounding areas such as shipping, returns and order tracking
- How to best optimize your Help and FAQ pages