How Service Teams
Performed on Cyber Weekend
Prepare for the remainder of the holiday season and assess how your team performed against the industry standard with the results of our annual Cyber Weekend speed stress tests.
Come join us for this informative webinar to help fuel your team for the end of 2017.
Topics We'll Cover Include:
- Overall customer care stress test results for Cyber Weekend
- Top performers during this period
- Is Cyber Weekend an indicator of December performance?
Host: Carol Krakowski, Analytics Director